Bill practices and groups without chasing every case.
Ontem connects case records, purchase orders, and payer remittances to each invoice so labs, DSO vendors, and practice service providers bill complete and reconcile payments across hundreds of locations.
Book a demo- Cases ship back to the practice. Ontem stages an invoice per case, matched to the location and the group purchase order.
- Three cases have no doctor approval on the prescription change. Ontem flags them and queues a follow-up to the office manager with the case notes attached.
- The group pays one consolidated remittance for 42 locations. Ontem proposes the match across the open invoices and surfaces the short-pays.
- Two locations dispute a remake charge. The original case record, the remake authorization, and the email thread are in one place for billing to resolve.
How billing works in healthcare and dental services
Work is billed per case, per visit, or per contract, across many locations under one group agreement. Groups consolidate payments and dictate invoice formats. Remakes, credits, and payer remittances make reconciliation slow, and a dispute at one location can hold a whole statement open.
Where cash gets delayed
- Cases shipped but not billed until month end
- Group purchase orders that do not cover every location
- Consolidated remittances that take days to apply
- Remake and credit disputes with no case record attached
- Statement formats that differ by group
The context Ontem brings together
ERP data
Locations, invoices, credits, balances, and payments.
Documents
Case records, prescriptions, group agreements, purchase orders, and remittance advice.
Email
Office manager approvals, remake authorizations, and disputes.
Operations
Cases in progress, shipped, remade, and on hold by location.
Bill from the case record
Each shipped case becomes an invoice with its prescription, approvals, and location details attached, in the format the group requires.
Apply consolidated payments
One remittance for many locations is matched across the open invoices, with short-pays and credits surfaced for review.
Resolve disputes with context
Remake and credit questions carry the case record and the office conversation, so they close in days.
Your software stays in place
Your practice management or accounting system remains the financial record. Ontem handles the case-to-invoice handoff, group follow-up, and payment matching around it. Start with your largest group account.
Relevant connections
- NetSuitePlanned
- QuickBooks OnlineAvailable
- Gmail and OutlookAvailable
- StripeAvailable
See where cases wait to become cash.
Show us how a group statement gets paid today. We will walk through where Ontem fits.
Book a demo