Bill every shipment with the proof your customers require.
Ontem connects purchase orders, packing slips, and proof of delivery to each invoice so high-volume billing goes out complete, and short-pays are resolved with the paperwork already attached.
Book a demo- Orders ship. Ontem stages an invoice for each, matched to the customer purchase order and packing slip.
- One shipment has no signed proof of delivery on file. Ontem requests it from the carrier record and holds the invoice.
- A customer short-pays $2,140 citing damaged cases. Ontem links the credit request, the POD, and the email thread to the open balance.
- A lump-sum remittance arrives covering fourteen invoices. Ontem proposes the match and surfaces the two exceptions.
How billing works in wholesale and distribution
Invoices follow shipments, at volume, against customer purchase orders and negotiated credit terms. Each customer has its own rules for backup, pricing, and remittance. Deductions and short-pays are common, and a missing packing slip or POD can hold a balance open for months.
Where cash gets delayed
- Shipments invoiced without a matching purchase order number
- Proof of delivery that never makes it from the carrier to billing
- Short-pays and deductions that sit unresolved for months
- Pricing or quantity disputes caught after the invoice is out
- Lump-sum remittances that take days to apply
The context Ontem brings together
ERP data
Customers, orders, invoices, credit terms, balances, and payments.
Documents
Purchase orders, packing slips, bills of lading, proof of delivery, and price lists.
Email
Deduction claims, PO confirmations, remittance advice, and disputes.
Operations
Shipments, returns, credits issued, and open claims by customer.
Invoice from the shipment
Each shipment becomes an invoice with its PO, packing slip, and POD attached, in the format the customer requires.
Resolve deductions with the record
Short-pays carry the shipment documents and the customer conversation, so credits are approved or disputed in days, not quarters.
Apply remittances at volume
Payments that cover many invoices are matched across them, with exceptions surfaced for review.
Your software stays in place
Your ERP remains the financial record. Ontem handles the shipment-to-invoice handoff, deduction follow-up, and payment matching around it. Start with your highest-volume accounts.
Relevant connections
- NetSuitePlanned
- QuickBooks OnlineAvailable
- Gmail and OutlookAvailable
- StripeAvailable
See where shipments wait to become cash.
Show us how an order becomes an invoice today. We will walk through where Ontem fits.
Book a demo