HOW IT WORKS
No three-month implementation. No consultants. Plug it, train the AI on your data, and start collecting — in less than a week.
Click into QuickBooks, NetSuite, SAP, Xero, or Sage. Link your bank via Plaid. We pull your open invoices, customers, payment on file, and payment history. No data migration. No CSV imports. No IT tickets.
Ontem analyzes invoice history to understand each customer: Who pays on time. Who needs two nudges. Who disputes every third invoice. Approval rules and tone preferences are calibrated. Your agents learn each customer's email style, payment cadence, and risk profile.
Every cadence, every email, every voice prompt, every rule — you see it in the dashboard. Approve what you like. Edit what you don't. Then hit go. From that point, you'll find 80 collection calls are automated.
Invoices go out on a drip. The payment portal goes live. It's ACH, wire, and check. Every incoming payment gets matched to an invoice and synced back to your ERP in 60 seconds. You watch it happen.
The average pilot customer sees DSO drop by 12 days in the first 30. AR auto-pay team member reclaimed 14 hours this week. Every metric is laid out — no vanity numbers.
COMMON QUESTIONS
Yes. We support QuickBooks, NetSuite, SAP, Xero, and Sage natively. For custom instances, we configure to the specific payment patterns. Customers consistently say no setup took more than a day.
No. We obsessively test for naturalness. AI calibrates specific payment cadence, questions are handled in real-time, and the voice adapts tone based on customer sentiment and history.
No. Voice calls, email cadences, SMS, and the payment portal are all included. We don't nickel-and-dime by channel — you get the full stack.
ACH, wire transfers, credit cards, and check. Every incoming payment is auto-matched to open invoices and synced to your ERP in 60 seconds. You don't reconcile — we do.
We're built for mid-market service businesses — not Fortune 500 manufacturers. Our setup takes days, not months. Your team doesn't need training. And we handle the full order-to-cash cycle, not just dunning.
SOC 2 Type 2. Bank-grade encryption. We never store card numbers. We store financial data in your region, and access is scoped to your company. Full audit log available in your settings.