Industrial and energy services
Turn field tickets into invoice-ready billing.
Ontem gathers field tickets, service reports, and purchase orders into one place so billing goes out with the exact backup each customer requires.
Walk through your workflow and get a free demo- 1Signed tickets arrive from the field. Ontem matches each to its job and purchase order.
- 2One ticket references a purchase order with insufficient remaining balance. Ontem flags it before the invoice is created.
- 3The customer's required backup package is assembled and checked against their requirements.
- 4The invoice is submitted. Payment and remittance are matched to open invoices when they arrive.
How billing works in industrial and energy services
Work is captured on field tickets and service reports, often signed on site, then billed against customer purchase orders with customer-specific backup requirements. Invoices are audited closely, and missing or mismatched backup means rejection and rework.
Where cash gets delayed
- Field tickets waiting on site signatures or data entry
- Invoices billed against the wrong or exhausted purchase order
- Backup that does not meet the customer's requirements
- Disputed quantities or rates from the field
- Long approval chains on the customer side
The context Ontem brings together
ERP data
Customers, jobs, invoices, balances, and payments.
Documents
Field tickets, service reports, purchase orders, and rate sheets.
Ticket approvals, disputes, and remittance advice.
Operations
Completed work, job details, and open field issues.
01
Stage tickets for billing
Signed field tickets are matched to jobs and purchase orders as they arrive, not at month end.
02
Assemble customer-specific backup
Each invoice carries the exact documents that customer requires, checked before sending.
03
Reconcile against the purchase order
Billed amounts are tracked against purchase order balances, and payments are matched with exceptions surfaced.
Your software stays in place
Your accounting system remains the financial record. Ontem handles ticket staging, backup assembly, follow-up, and payment matching around it. Start with one customer or district.
Relevant connections
- NetSuitePlanned
- QuickBooks OnlineAvailable
- Gmail and OutlookAvailable
- StripeAvailable
See where field tickets stall before invoicing.
Show us how a ticket becomes an invoice today. We will walk through where Ontem fits.
Walk through your workflow and get a free demo